The idea of getting a more significant market share, more sales, and expanding your customer base attracts many business owners. There are many ways to go about it. In big companies, your approach will be very different from that of small businesses. Your lingo, body language, and your attitude should be confident yet not too […]

Sales objections are the causes why your prospects don’t consider purchasing your products or services. It might contain several reasons, including budget issues, lack of necessity, or trust issues over your brand. Even after so much controversy, you should never give up on the potential sales so easily. It is your responsibility to revamp the […]

Some people are born great at sales with a built-in knack of knowing how to sell, sell, sell, right? Wrong! With the right advice, a can-do, proactive attitude, some quality training, and experience on the job, you can fine-tune your selling skills and master the art of being a compelling, credible, and successful salesperson. And […]

Living in a time of faceless interaction doesn’t mean you can’t sell! Here are some timeless sales strategies to maximize your business growth now! Know your prospect Set the agenda and stay in control Craft an opening statement that says who you are and what you are calling about. Stick to it and master it. […]

Referrals Your existing merchant base is going to be the first resource you should use. Most new sales come from referrals from existing clients. Referrals are more like an endorsement of your value as a service and help create a network to generate more warm leads in the future.  Former Merchants and Lost Leads Just […]

1. New consumers to online change the digital payments landscape As more consumers headed online during the first wave of COVID-19, businesses noticed that their customers were also paying differently. Three quarters (76%) of the businesses we recently asked for our Lost in Transaction research report series said that consumers were using different payment methods during the […]

Set the agenda and stay in control Craft an opening statement that says who you are and what you are calling about. Stick to it and master it. Set a clear path from the start where you want the conversation to go. Have empathy and respect a merchant’s time while you’re on the phone. Know […]

Are consumers already returning to stores? When consumers were asked about their current in-person retail activity, only 7% said that they were not shopping in stores at all. When asked the same question at the height of the first wave of the pandemic in April 2020, 11% of consumers were avoiding stores. Q: Are you currently […]

2020 was a unique year for many reasons, but for business owners and consumers, it was an accelerated evolution of trends we’ve already seen for a few years now. Online shopping and contactless payments were the biggest winners of 2020, with each seeing exponential growth over the previous few years of data. Small businesses however […]

After an incredibly difficult 2020, many restaurants are beginning to have hope for the future. As more and more people get inoculated, with President Biden predicting that vaccines will be available to all adults before this summer, the new normal is beginning to come into view. Quick-service restaurant (QSR) chain Noodles & Company, for one, has expanded the following […]