The idea of getting a more significant market share, more sales, and expanding your customer base attracts many business owners. There are many ways to go about it. In big companies, your approach will be very different from that of small businesses. Your lingo, body language, and your attitude should be confident yet not too assertive.
The big question here is how to contact the decision-maker of the big company:
There are a few ways that you can go about it. Remember to have patience and be relaxed and calm as it might take a while to reach the decider.
The first thing you can do is go up to the person on the front desk, who seems most approachable. Talk to them amiably yet confidently. Start a small talk with greetings and follow up by introducing yourself. Start by saying your name and what you do.
Right after that you can come to the point and tell them the main reason for your visit followed by asking about the concerned person to talk to.
For instance:
“Hi! I am Michael Brown and I offer merchant services to companies like yours. I would appreciate it if you could direct me to the concerned person to discuss the services I am offering.”
Or
“Hello! My name is (–) and I am a merchant service agent for businesses and companies like yours. I am here to discuss some benfits with your managing authority. Whom should I speak to regarding this?”
Your tone should be friendly, confident and obliging.
Once you get through this, you might get to talk to a higher authority that may or may not be the decision-maker but will be able to listen and comprehend your offer and present it to the decision-maker. Make sure to keep your calm right till the end. This is a step up the ladder.
Lay down service offerings to this person in more detail and clarify whatever he needs to know. There might be cross-questioning, validations, and references from the companies you have worked with before.
That is perfectly okay, as this is part of their process of investigating before investing.
If you give them competitive rates and provide better, more effective services, the big merchant’s will signup.