Since online shopping became a reality, retail has become increasingly digital and internet-driven. Bricks and mortar stores have adopted elements of the online experience to encourage us to continue visiting them, and also played to the strengths that in-person experiences can offer, such as more personal levels of service. But the coronavirus pandemic has affected […]

There was a time in the not-so-distant past when merchants built omnichannel environments so they could compete on experience. These forward-thinking merchants engineered convenient customer engagements, allowing shoppers to browse products or menus on their website or apps, order and pay online, and start purchasing journeys on one channel and complete it on another, such […]

The founding principle of every relationship between an ISO and a merchant is simple: The former will always be there to support the latter. A key component of this partnership is a POS solution with great service, intuitive design, and trackable insights. With this tool in hand, your merchants will be on the road to growing their […]

All merchants, no matter their size or industry, now face enormously challenging times. Companies across the globe are adapting to changes in government policy, transitioning from brick-and-mortar to online, navigating unpredictable consumer demand, and much more. At Poynt, they are committed to helping our customers ride out this storm and roll with these changes that […]

The coronavirus pandemic is spurring on a growing number of restaurant chains to build restaurants with new bells and whistles focused on convenience and safety. Concerns about the virus, restrictive lockdowns and disruptions to everyday routines have drastically changed consumer behavior this year. Customers downloaded restaurant apps for easy ordering and delivery, while others took to the […]

Cash registers have a certain nostalgia about them. They can remind us of a family business we grew up with, or perhaps our favorite general store. Point-of-sale (POS) devices, on the other hand, reflect the high-tech world in which we live. They combine the functionality of a cash register with modern technology and computing. You […]

There is a movement afoot among the big players in the QSR industry. The COVID-19 pandemic, combined with pre-pandemic trends, is causing the industry to rethink the brick and mortar restaurant and how they divvy up the space in those restaurants. A recent article in Forbes, Burger King Unveils A New Restaurant Design To Meet Consumer Habits […]

Don’t miss another episode of Truth In Data! Data for today’s episode is provided by Mercator Advisory Group’s report – U.S. Small Businesses are Reeling as a Result of COVID-19 Small Business Payment Methods Are Changing: Business credit cards are still the dominant transaction type (56%), but a host of transaction types are gaining popularity. Small businesses’ […]

A study by Red Egg Marketing reveals that as much as 82% of shoppers will pay more to support small businesses. Revealing shoppers’ motivation to support local businesses in the wake of COVID-19. A whopping 82.76 % of shoppers say they would rather support a local business than a large corporation. With eight out of 10 of them willing […]

This research report provides analysis and insight on the current state of the U.S. payments gateway market, supported by e-commerce sales data forecast. Highlights of this research report include: How gateways have become an essential payments vendor category Market data forecast for retail and travel e-commerce Gateways that compete in the U.S. market Contrasting paths […]